Fox Shocks - September 2018 ($500)

We moved from a Roadtrek Sprinter to the LTV, the LTV is bigger and weighs about 11K.  It is generally a nice driving vehicle however has a definite push when being over taken by an 18 wheeler.  After some research others have addressed this by installing heavy duty rear shocks.  It is kind of expensive for two shocks but if it would help it is worth it. 

I made the purchase from Agile Off Road.

The instructions were non existent, but the install wasn't too bad. I did make some suggestions via email to Agile, and they seemed appreciative. 

On Thu, Oct 11, 2018 at 6:13 PM <jesus@agileoffroad.com> wrote:

Fred,

 

Thank you for the great tips. We’re working on supplying instructions and your tips will help.

 

Cheers,

 

 

Jesus Hernandez

Agile Off Road

619-328-1297

 

 

 

From: Fred Jaquish <fjaquish@gmavt.net>
Sent: Thursday, September 27, 2018 4:47 AM
To: info@agileoffroad.com
Cc: john@agileoffroad.com
Subject: Re: Thank you for your recent purchase - Agile Off Road

 

Hi, I just posted a positive review.  

 

I did not include this in my review, but something you could do to improve the overall customer experience is include some general instructions.  

 

For example, it would have been helpful to include some install tips like the following:

 

Tips for installation:

 

- Before install compress the shock and use mechanics wire to keep it compressed, but do not wire through the shock bolt holes.

 

- Install bottom shock bolt first, then rotate up to align the top bolt. 

 

- Cut the wire and install bolt when shock expands enough to install top bolt. (Be quick, once expanded it is difficult to compress the shock in place).

 

Anyway, had I known the above the install would have been much quicker. 

 

I do like the product and have recommended others install them on their RVs.

 

Thank you. Fred J. 

 

 

On Wed, Sep 26, 2018 at 5:42 PM Agile Off Road <info@agileoffroad.com> wrote:

Hello Frederick

 

Thank you for your recent purchase from our online store. We hope you are thoroughly enjoying your Agile Tuned Fox 2.5 Rear Shocks for Mercedes Sprinter 3500 4WD & 3500 RV (Class C). If you have any questions or concerns about your item or any other product we carry, please do not hesitate to contact us any time.

 

As a service to future customers, we’d appreciate it if you’d leave a review of the product on our website (linked here). These reviews will serve to better inform others interested in this product by answering frequently asked questions, providing honest customer feedback, and addressing any concerns.

 

Thank you in advance for your time and for being the best part of Agile Off Road.

 

- Agile Off Road

The difference in handling is pronounced.  The LTV is much more stable on the highway. It does still have that rocking issue when going slow over bumps.  I am still thinking about that.